Protecting your confidential health information is a top priority at ThedaCare. In addition to applying stringent confidentiality policies that govern access and use of information by ThedaCare. physicians and staff, we have implemented several security features and methods to protect your data in our information systems, including the following:
Encryption: We use 128-bit Secure Socket Layer to encrypt the communication from your web browser to our secure web server.
Dedicated web server for MyThedaCare: We separate the web server and the electronic medical record machines. In the unlikely event that the web server is compromised, no health information would be exposed since it is not stored on the web server. Patient information is stored only in the electronic medical record, behind a firewall.
No Caching on the client side: We disable caching of data in the browser and force the web pages to expire immediately. This prevents a follow-on user from viewing pages that you had previously viewed while using MyThedaCare.
Firewall: Personal health information is stored in the secure electronic medical record, protected from the Internet by a firewall.
Session Timeout: After a period of inactivity, the logon session will time out.
Monitoring: We constantly monitor the web server for evidence of unauthorized break-in attempts. We apply the latest security patches as they become available.